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STATE OF HAWAII

DEPARTMENT OF HUMAN SERVICES

BENEFIT, EMPLOYMENT AND SUPPORT SERVICES DIVISION

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Use and Maintenance of Personally Identifiable Information

To conduct some transactions online it may be necessary for users to provide personally identifiable information to the government agency. Any personally identifiable information voluntarily provided by you will be used for the purpose of which the information was provided and may be shared with staff and other state agencies in order to process your request, respond to your e-mail, or otherwise ensure a proper response to your request. Each agency makes reasonable efforts to maintain accurate, complete, timely, and relevant personally identifiable information as necessary to assure fairness when using that information to make any determination regarding the individual. Your personally identifiable information will not be disclosed or used for purposes other than those specified, without your consent, except as authorized by law. Please note that the fact that information provided by you is personally identifiable does not mean that it will remain private in all circumstances. Personally identifiable information maintained by the government is a “government record” as defined in Chapter 92F, Hawaiʻi Revised Statutes, General definitions . Access, including public access, to government records is controlled primarily by Chapter 92F, Hawaiʻi Revised Statutes. In addition, there may be other laws that require public access to personally identifiable information. For example, personally identifiable information contained in certain documents submitted to the Documents Registration Branch of the Department of Commerce and Consumer Affairs is accessible to the public. Measures to guard against loss, misuse, alteration, or unauthorized access to personally identifiable information have been instituted by eHawaii.gov.